Low Income Home Energy Assistance Program (LIHEAP)
About the Program
How does LIHEAP work?
LIHEAP offers both cash and crisis grants. Families may apply for:
The cash grant is a one-time payment sent directly to the utility company/fuel provider to be credited on your bill. These grants range from $500 to $1,500 based on household size, income, and fuel type. Remember: This is a grant and does not have to be repaid.
Households experiencing a heating crisis may be eligible for additional benefits through the LIHEAP crisis program. Emergency situations include:
- Broken heating equipment or leaking lines that must be fixed or replaced
- Lack of fuel
- The main heating source or second heating source (a source that is used to operate the main heating source or used if the main heating source is not working) has been completely shut-off
- The danger of being without fuel (less than a 15 day supply)
- The danger of having utility service terminated (you’ve received a notice that service will be shut off within the next 60 days)
How do I apply?
There are two ways to apply for LIHEAP:
- Online: Apply for benefits online using COMPASS, the online tool for Pennsylvanians to apply for health and human service programs and manage benefit information.
- On paper: You can download a paper application, print it, fill it out, and return it to your local county assistance office.
After your application is reviewed, you will receive written notice explaining your eligibility and the amount of assistance you will receive. Please allow 30 days for a response.
Who is eligible?
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After your application is processed, you will receive a written notice that will tell you if you qualify. If eligible, it will tell you the amount of your grant.
More Information & Downloads
Other Programs that Can Help
In addition to Customer Assistance Programs (CAP) like LIHEAP, public utilities across Pennsylvania have a variety of ways to help consumers, including:
- Budget Billing: A customer’s annual utility costs are averaged over 12 months so bills don’t jump up or down from month to month;
- Payment Plans: These plans help address past-due bills or delinquent balances by paying down those balances over an extended period of time;
- Hardship Funds: The assistance funds are supported by utilities and donations from utility customers along with non-profit and charitable organizations; and
- Lifeline Service: A federal financial support program that helps eligible low-income consumers and households to keep their telephone and internet access. More information on Lifeline is available at www.lifelinesupport.org. You can also call Lifeline at 1-800-234-9473 between 9 a.m. to 9 p.m., seven days a week.